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Frequently Asked Questions
- Where is the Ambassador Hotel Kansas City located? We are located in downtown Kansas City, close to the Power & Light District, T-Mobile Center, and the Kansas City Convention Center.
- What time is check in and check out? Check in is at 3:00 PM and check out is at 11:00 AM. Early check in and late check out are subject to availability and may incur an additional fee.
- What is the minimum age to check in? The minimum check in age is 21. A valid government issued photo ID is required.
- Is the hotel part of Marriott Bonvoy? Yes. Ambassador Hotel Kansas City is an Autograph Collection hotel and participates in the Marriott Bonvoy loyalty program.
- What is your cancellation policy? Reservations must be cancelled at least 72 hours prior to arrival to avoid a fee. Cancelling your reservation within 72 hours of arrival will result in a charge of one night's room rate plus tax.
- Is valet parking available? Yes, valet parking is available for $42 per night or $15 for day use. Rates are subject to change and are subject to tax.
- What are the valet service hours of operation? Valet service is available:
- Sunday - Thursday: 6:30 AM - 11:00 PM
- Friday - Saturday: 6:30 AM - 12:00 AM
- What is the cost of Wi Fi? Wi Fi is complimentary for all Marriott Bonvoy members. For non members, Wi Fi is $9.95 plus tax per day.
- Do you accept pets? Yes, we accept dogs. There is a $50 non refundable fee per stay.
- Can I smoke in the hotel? No. The entire hotel is smoke free, including vaping. Smoking in your guest room will result in a $250 cleaning fee.
- Is there a restaurant onsite? What are the hours? Yes. The American Reserve is open for breakfast, lunch, and dinner with full bar service.
- Monday-Thursday
- Breakfast: 6:30 AM - 10:30 AM
- Lunch: 11:30 AM - 2:00 PM
- Dinner: 4:30 PM - 10:00 PM
- Bar: 3:00 PM - 11:00 PM
- Friday
- Breakfast: 6:30 AM - 10:30 AM
- Lunch: 11:30 AM - 2:00 PM
- Dinner: 4:30 PM - 10:00 PM
- Bar: 3:00 PM - 12:00 AM
- Saturday
- Breakfast: 7:00 AM - 10:30 AM
- Lunch: 11:30 AM - 2:00 PM
- Dinner: 4:30 PM - 10:00 PM
- Bar: 3:00 PM - 12:00 AM
- Sunday
- Breakfast: 7:00 AM - 10:30 AM
- Lunch: 11:30 AM - 2:00 PM
- Dinner: 4:30 PM - 10:00 PM
- Bar: 3:00 PM - 11:00 PM
- Monday-Thursday
- What are Lonnie's Reno Club hours of operation? Lonnie's Reno Club is open Friday and Saturday nights. Doors open at 6:15 PM for dinner, and the show begins at 7:00 PM.
- How close is the hotel to the T Mobile Center? The hotel is a walkable two blocks north of the T Mobile Center.
- Is there an early departure fee? Yes. There is a $150 plus tax early check out fee if you depart before your confirmed departure date.
- What is the closest airport to the Ambassador Hotel Kansas City? The closest major airport is Kansas City International Airport (MCI), located approximately 20-25 minutes or 19.5 miles from the hotel by car, depending on traffic.
- Does the hotel offer a shuttle service? No, the hotel does not offer a shuttle service.
- Does the hotel offer accessible rooms? Yes. Both towers offer a selection of accessible guest rooms.
- Does the hotel have a Spa or offer Spa Services? No
- Does the hotel have a Fitness Center? Yes
- What are the hours for the Fitness Center and what is the cost? Available 24 hours. Complimentary to all Hotel guests.